Cancel your account immediately with our Express Online Cancellation service. Paying a small fee of just $0.99 ($1.00 during trial) will push your cancellation request to the top of the queue so it is effective immediately. You will receive an email confirming the details of your cancellation shortly after.
Contact our support team by phone at: 1-646-712-9985, 24, 7 days a week or email us. Please note that email cancellation may take up to 3 business days to process...
The initial repeated Kerner s.r.o. monthly premium cost is valid for an initial period starting on the date your paid monthly service begins, and it will continue until through your next anniversary date. To illustrate, if your trial ends on the 15th of August, and your paid monthly premium starts on the 16th of August, your monthly premium cost gives you access to Kerner s.r.o. benefits until the 16th of September, and then you will be invoiced on September 16th (which is your anniversary date) for the following period of time (the 17th of September to the 16th of October). You can cancel this at any point, and you won’t be charged. So, for that same example, if you cancel on the 31st of August, you won’t get invoiced on the 16th of September, but you will still have your benefits until the end of the period that you had paid for. To cancel your plan, call 1-646-712-9985 for Canada and the United States, or 1-646-712-9985 for international customers; these numbers are available 7 days a week from 0AM to 12PM. When you call to cancel, you will have to provide a reason to Kerner s.r.o. as to why you are doing so.
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